This User Agreement (hereinafter referred to as “This Agreement”) is a legally binding agreement between you (hereinafter referred to as “The User”) and the operator of the StratoSync video playback software (hereinafter referred to as “The Software”) regarding the User‘s download, installation, registration, login, and use of the Software-related services. This Agreement follows international law principles and software services industry practices and applies to all users who use the Software. By using the Software, the User is deemed to have fully read, understood, and agreed to all terms of this Agreement. If the User does not agree to this Agreement, the User should immediately stop using the Software.
This Agreement may be revised at any time in accordance with legal and regulatory updates, software functionality iteration, and operational needs. After the revisions, users will be notified through this software pop-up window, notification, etc. The revised terms will take effect from the day of notification, and users‘ continued use of this software will be considered acceptance of the revised agreement.
1. Definition and scope
1.1 Definition
1.1.1 This Software: Means the StratoSync video playback software and related subsidiary services, including but not limited to the software client, web-side, mobile-side versions, and various functional modules and updates.
1.1.2 Users: Means a natural person, corporation, or other organization that downloads, installs, registers, logs in, and uses the Software-related services, collectively referred to as “Users”.
1.1.3 Operator: Means the entity responsible for the development, operation and maintenance of this Software, possessing all intellectual property rights and operational management rights of this Software.
1.1.4 Third Party Services: Means services provided by third parties that are integrated or linked to this Software, including but not limited to third party video sources, advertising services, payment services, data analysis services, etc.
1.2 Applicability Scope
1.2.1 This Agreement applies to the entire process of your use of this Software, including but not limited to all operations such as downloading, installation, registration, login, video playback, collection, sharing, comment, and related services.
1.2.2 This Agreement does not apply to third-party services. The use of third-party services is subject to the third-party‘s own terms of service and related regulations, and the operator does not take responsibility for third-party services.
1.2.3 This Agreement is not complete, applicable international applicable relevant laws and regulations and industry practices; if the terms of this Agreement conflict with relevant international laws and regulations, the relevant laws and regulations will take precedence.
2. Acquisition and Installation of Software
2.1 Software Acquisition
2.1.1 Users should download the Software through officially authorized channels of the operating party (including, but not limited to, official websites, authorized app stores, etc.), and should not download or install versions of the Software that are not authorized through unofficial channels.
2.1.2 Operators are not responsible for the security and stability of versions of software downloaded from unofficial channels, and operators are not responsible for any losses suffered by users due to the use of unofficial versions of software.
2.2 Software Installation and Uninstallation
2.2.1 After the user downloads the software, they should follow the software installation instructions to complete the installation. During the installation process, the system requirements and security specifications of the relevant devices must be followed.
2.2.2 Users may uninstall this Software according to their own needs in accordance with the device operating specifications. Upon uninstallation, this Software will stop providing all services, and the data related to the user account will be processed in accordance with this Agreement and the Privacy Policy.
2.3 Software updates
2.3.1 To improve service quality and fix security vulnerabilities, operators may release updated versions of this Software at any time. Updates may include feature optimizations, bug fixes, security upgrades, and so on.
2.3.2 Software updates can be divided into automatic updates and manual updates. Users can choose how to update based on their own needs; if users choose not to update, it may result in some features not working properly, and the operator does not take responsibility for the related issues.
3. User account
3.1 Account Registration
3.1.1 Users who use some features of this Software (such as favorites, history syncing, etc.) need to register an account, provide true, accurate, and valid information (including but not limited to email addresses) and set a secure password.
3.1.2 The User commits to the authenticity and validity of the Registration Information, and if the Registration Information is false, incorrect or invalid, the Operator has the right to suspend or terminate the account service, and the User assumes full responsibility for the resulting consequences.
3.1.3 Users can log in to the Software through email registration, or through an Operator-authorized third-party account (such as Google, Apple ID, etc.), and third-party account login must comply with the relevant requirements of the third-party platform.
3.2 Account Management
3.2.1 The user accounts are kept by the user themselves. The user is responsible for the security of the account and password. The user must not disclose the account information to any third party. If the user‘s account is stolen or misused for their own reasons, the user will bear all the losses resulting.
3.2.2 User Accounts are for your own exclusive use and are prohibited from being gifted, loaned, rented, transferred, sold or otherwise authorized for third parties to use. Otherwise, the operator has the right to suspend or terminate the account service, and the user will bear the resulting responsibility.
3.2.3 If a user discovers an account anomaly (such as theft, misuse), they should promptly notify the operator through the contact method agreed in this Agreement. The operator will process the verification based on the information provided by the user and strive to protect the user‘s rights and interests, but will not bear any losses caused by the account anomaly.
3.3 Account Logout
3.3.1 Users have the right to request the cancellation of an account. The cancellation of an account must be carried out according to the cancellation process of this Software. After the cancellation, the data related to the account will be deleted or anonymized in accordance with this Agreement and the Privacy Policy, and cannot be recovered.
3.3.2 After signing out of an account, users will no longer be able to use that account to log in to this Software, and related service benefits (such as collected content, membership benefits, etc.) will automatically terminate, and the operator will not be liable for any compensation.
4. Software Services and Usage Specifications
4.1 Core Services
4.1.1 This core software service is a video playback service. Operators will strive to ensure the stability and smoothness of the software service to provide users with a playback experience that meets international standards.
4.1.2 Operators have the right to adjust and optimize the content of the Software Services based on operational needs, including but not limited to adding and subtracting functional modules, and to adjust the scope of the services. The relevant adjustments will be notified to users through Software Notification.
4.2 Usage Specifications
4.2.1 When using the Software, users must comply with relevant international laws and regulations and industry standards, and must not use the Software to engage in any illegal or unlawful activities, including but not limited to the dissemination of illegal information, infringing content, malicious attack software systems, etc.
4.2.2 Users are not permitted to reverse engineer, reverse-compile, decompile, tamper, etc. with this Software, produce, distribute decompiled versions of the Software, modify versions of the Software, or violate the intellectual property rights of the operating party.
4.2.3 When users use this Software, they should respect the legitimate rights and interests of other users, do not publish offensive, slanderous, harassing, etc. inappropriate content, and do not violate the legitimate rights and interests of others, such as portrait rights, reputation rights, and intellectual property rights.
4.2.4 Users may not use this Software to send large amounts of spam, advertising information, and may not interfere with the normal operation of the Software and normal use by other users, otherwise the operator has the right to restrict or terminate account services.
5. Intellectual Property Rights
5.1 Rights of the Operator
5.1.1 All intellectual property rights of this Software (including but not limited to copyrights, trademarks, patents, trade secrets, etc.) belong to the operator, users obtain only the right to use this Software, and may not violate any intellectual property rights of the operator.
5.1.2 The intellectual property rights of all content in this Software (including but not limited to video resources, text, images, icons, interface designs, etc.) are the property of the operator or relevant rights holders, and users are not permitted to copy, distribute, modify, or use such content without permission.
5.2 User Rights and Obligations
5.2.1 The User agrees that the content he uploads and publishes (such as comments, content shared, etc.) during the use of this Software has legitimate intellectual property rights or associated licenses, and will not violate any third party intellectual property rights.
5.2.2 If the Content that the User uploads or publishes violates the intellectual property rights of a third party, the Operator has the right to delete the relevant Content, suspend or terminate the account service, and the User shall bear all responsibility arising from this, including but not limited to indemnifying the third party and the Operator.
5.2.3 Users must not use this Software to violate the intellectual property rights of the operator or third parties, otherwise they will be liable to appropriate legal liability, and the operator has the right to pursue the full liability of the users.
6. Third Party Service Description
6.1 Access to Third Party Services
6.1.1 This Software may integrate or link to third-party services, including but not limited to third-party video sources, advertising services, payment services, data analysis services, etc., which are provided independently by third parties.
6.1.2 Operators only provide access access to third-party services. They do not control the content and operation of third-party services. The third-party is responsible for the quality and security of third-party services, and the operators do not assume any related responsibility.
6.2 Use of Third Party Services
6.2.1 When users use third-party services, they must comply with the third-party service terms and related regulations. The privacy policies and service rules for third-party services are set by the third-party, and users should carefully read and understand them.
6.2.2 If users suffer any losses due to the use of third-party services, the third party will be liable and the operator will not be liable for any compensation or compensation; if third-party services violate users‘ legitimate rights, users may negotiate directly with the third party or defend their rights through legal means.
7. Disclaimer
7.1 Disclaimer for Irresistible Forces
7.1.1 This Software is unable to provide service normally due to irresistible forces (including but not limited to earthquakes, floods, typhoons, wars, network disruptions, server failures, etc.), the operator assumes no responsibility, and users bear the associated losses on their own.
7.1.2 Upon the occurrence of an irresistible force, the operator will endeavor to take measures to restore service and promptly notify users, but does not guarantee the time and effect of service restoration.
7.2 Other Disclaimers
7.2.1 The Operator assumes no responsibility for any loss or inability to use the Software properly due to the user‘s own device problems, network problems, improper operation, etc.
7.2.2 The video resources provided by this Software are all obtained from legally authorized channels. If the video resources are unable to be properly played due to third-party infringement, the operator will promptly handle this upon receiving notice, but will not be liable for related compensation.
7.2.3 The Operator does not make absolute commitments to the service quality and stability of this Software. If service is temporarily interrupted due to software optimizations, system upgrades, etc., the Operator assumes no responsibility, but will strive to minimize the interruption time.
7.2.4 To the extent permitted by applicable laws and regulations, the operator will not be liable for any indirect losses, incidental losses, punitive damages, etc., including but not limited to profit losses, data loss, etc., resulting from users‘ use of this Software.
8. Suspension and termination of services
8.1 Service Suspension
8.1.1 If a user violates the terms of this Agreement, the Operator has the right to suspend the service of the user account, during which time the user cannot use all or part of the functionality of this Software, the Operator will notify the user of the changes, and the service can be resumed after the changes are eligible.
8.1.2 The operator may temporarily suspend service due to software system upgrades, maintenance, security testing, etc. The operator will notify the user through software notification before the suspension and will not take responsibility during the suspension.
8.2 Termination of Service
8.2.1 If a user violates the terms of this Agreement without modification after notification by the Operator, or if there is a serious violation of the terms of this Agreement (such as infringing intellectual property rights, engaging in illegal activities, etc.), the Operator has the right to terminate the user’s account services and use of the software without taking any compensation responsibility.
8.2.2 Operators have the right to terminate all or part of the services of this Software according to their operational needs, and before termination will notify users in advance through software notification, email, etc., and users can choose to uninstall the Software or process related account data.
8.2.3 If the user is unable to use this Software due to reasons such as signing out of an account, device damage or loss, the user is considered to have terminated the service on their own, and the operator assumes no responsibility.
9. User Information Protection
9.1 Information Collection and Use
9.1.1 Operators will collect, use, store, and transmit user personal information in accordance with the terms of this Software Privacy Policy, ensuring the security and legitimate interests of user information.
9.1.2 Operators will comply with international general privacy protection principles (including, but not limited to, EU GDPR, U.S. CPRA, etc.) and will not disclose, alter, or misuse user personal information unless they obtain the user‘s explicit consent or comply with relevant legal and regulatory requirements.
9.2 User Rights
9.2.1 Users have the right to access, correct, and delete their personal information, which they can achieve through this Software Privacy Settings or by contacting the operator.
9.2.2 Operators will adopt measures such as encryption technologies and security management systems to protect the security of users‘ personal information and prevent risks such as information leakage and loss.
10. Dispute Resolution
10.1 Principles of Dispute Resolution
10.1.1 The establishment, execution, interpretation and dispute resolution of this Agreement will be governed by the principles of international law and relevant international conventions, and if there are no relevant international conventions and principles of international law, then by the laws of neutral third parties (such as Swiss law).
10.1.2 Any dispute arising between users and operating parties arising from this Agreement should first be resolved through friendly negotiation; if negotiation fails, either party has the right to apply for arbitration by a neutral international arbitration body, and the arbitration ruling is final and binding on both parties.
10.2 Methods of Dispute Resolution
10.2.1 Negotiated Resolution: The User and the Operator communicate and negotiate over the Dispute Issues, and upon reaching a consensus resolution, both parties execute strictly according to the solution.
10.2.2 Arbitration resolution: If negotiations fail, both parties have the right to apply to the International Chamber of Commerce (ICC) for arbitration. The language of arbitration is English, and the arbitration decision is final.
11. Contact information
11.1 Consultation and Complaints
11.1.1 Users who have any questions, suggestions, or complaints regarding this Software Service, this Agreement, may contact the Operator via the following email address: venovic@realgoldenfruits.com
11.1.2 The operator will respond to users‘ inquiries, suggestions or complaints within 7 working days and promptly address the relevant issues to safeguard users‘ legitimate rights and interests.
11.2 Notification Delivery
11.2.1 Related notifications and announcements between the Operator and the User may be delivered through this Software pop-up window, notification, email, etc., and the delivery will be considered received by the User.
11.2.2 Users may send notices, applications, etc. to the Operator through the aforementioned mailbox, and upon receipt by the Operator, they will be considered as valid delivery.
12. Other Terms
12.1 Effectiveness of this Agreement
12.1.1 This Agreement is effective from the date users download, install and begin using the Software, and is legally binding on both users and operators.
12.2 Terms of Independence
12.2.1 Any provision of this Agreement deemed invalid, revocable, or unenforceable does not affect the validity of the other provisions, the other provisions remain in force, and the parties shall comply with their obligations in accordance with the other provisions.
12.3 Amendments to the Agreement
12.3.1 The Operator has the right to modify the terms of this Agreement in accordance with legal and regulatory updates and operating requirements of the Software, and after the modifications will be notified to the User through this Software Notification, and the User‘s continued use of this Software will be considered as acceptance of the modified Agreement.